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OTM app servers not starting. 6.4.2

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  • OTM app servers not starting. 6.4.2


    Hi all,

    Recently OTM QA env was refreshed by OTM PROD data. My appservers are not starting .UI shows
    No application server is available to process the request. 503Server Unavailable It shows below error in logs.


    9/07/24 00:44:21 | <Jul 24, 2019 12:44:21 AM CDT> <Info> <WebLogicServ er> <BEA-000377> <Starting WebLogic Server with Java HotSpot(TM) 64-Bit Server V M Version 25.91-b14 from Oracle Corporation.>
    INFO | 2019/07/24 00:44:22 | <Jul 24, 2019 12:44:22 AM CDT> <Info> <Management> <BEA-141107> <Version: WebLogic Server 12.1.3.0.0 Wed May 21 18:53:34 PDT 2014 1604337 >
    INFO | 2019/07/24 00:44:24 | [GC (Metadata GC Threshold) 524288K->23159K(628070 4K), 0.0315540 secs]
    INFO | 2019/07/24 00:44:24 | [Full GC (Metadata GC Threshold) 23159K->22039K(62 80704K), 0.0418583 secs]
    INFO | 2019/07/24 00:44:24 | <Jul 24, 2019 12:44:24 AM CDT> <Notice> <WebLogicSe rver> <BEA-000365> <Server state changed to STARTING.>
    INFO | 2019/07/24 00:44:24 | <Jul 24, 2019 12:44:24 AM CDT> <Info> <WorkManager> <BEA-002900> <Initializing self-tuning thread pool.>
    INFO | 2019/07/24 00:44:24 | <Jul 24, 2019 12:44:24 AM CDT> <Info> <WorkManager> <BEA-002942> <CMM memory level becomes 0. Setting standby thread pool size to 2 56.>
    INFO | 2019/07/24 00:44:25 | <Jul 24, 2019 12:44:25 AM CDT> <Notice> <Log Manage ment> <BEA-170019> <The server log file /opt/trans/otmv64/bea/user_projects/doma ins/otmapp/servers/gc3app-otm642qa-app1/logs/gc3app-otm642qa-app1.log is opened. All server side log events will be written to this file.>
    INFO | 2019/07/24 00:44:27 | [GC (Metadata GC Threshold) 837104K->61715K(628070 4K), 0.2109445 secs]
    INFO | 2019/07/24 00:44:27 | [Full GC (Metadata GC Threshold) 61715K->47680K(62 80704K), 0.0447000 secs]
    INFO | 2019/07/24 00:44:32 | [GC (Allocation Failure) 1686080K->96982K(6280704K ), 0.0869445 secs]
    INFO | 2019/07/24 00:44:32 | Error loading required properties from WEB_CUSTOM ( property set): Error initializing properties for WEB_CUSTOM (property set)
    INFO | 2019/07/24 00:44:32 | java.io.IOException: Error retrieving property set WEB_CUSTOM
    INFO | 2019/07/24 00:44:32 | at otm.util.HierarchicalProperties$PropertySetSo urce.getInputStream(HierarchicalProperties.java:20 02)

    INFO | 2019/07/24 00:44:32 | ... 86 more
    INFO | 2019/07/24 00:44:32 |
    INFO | 2019/07/24 00:44:32 | Missing property information is fatal. Please conta ct your System Administrator.
    INFO | 2019/07/24 00:44:32 | <Jul 24, 2019 12:44:32 AM CDT> <Notice> <WebLogicSe rver> <BEA-000388> <JVM called the WebLogic Server shutdown hook. The server wil l force shutdown now.>
    INFO | 2019/07/24 00:44:32 | <Jul 24, 2019 12:44:32 AM CDT> <Notice> <WebLogicSe rver> <BEA-000396> <Server shutdown has been requested by <WLS Kernel>.>
    INFO | 2019/07/24 00:44:32 | <Jul 24, 2019 12:44:32 AM CDT> <Notice> <WebLogicSe rver> <BEA-000365> <Server state changed to FORCE_SHUTTING_DOWN.>
    INFO | 2019/07/24 00:44:45 | Stopped Launched Process...



    What should I do?Please help

    Reagrds,
    Khushboo

  • #2
    Hi all,

    It got resolved. The issue is that glogdba password and other passwords gets updated with the environment from where you are doing refresh. So, we asked DBA security team to reset QA env with the old passwords. And then it started working. Ans I got from this firm only somewhere and I tried. Thanks for the help. It is better to put passwords of all env same from start then the issue will not occur.

    Regards,
    Khushboo

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