User Favorites Setup Issue

[Samuellin]

Hi,

I faced a issue when tried to setup the favorite menu. I log in the OTM(CU 5.5), go to User configuration->Preference->User Favorites, create a new favorites: save query, enter favorite id, click on save. And then save the favorite.

after I log in again, the favorites menu has not appeared. Did I miss anything?

I have uploaded the screen shot. It is a quite strange error. I cannot figure out why the favorite hasnot come.

thanks for the help in advance.

[nipunlakhotia]

Re: User Favorites Setup Issue

After saving your new favorites, you must click Save Favorites for them to take effect.

[rj5316]

Re: User Favorites Setup Issue

sam,

did u get this mssg

User Preferences/Favorites


Confirmation
Your favorites have been updated.






Warning
WARNING
Your changes will not be saved until you click the 'save favorites' button at the bottom of the form.



TableLocation

[Samuellin]

Re: User Favorites Setup Issue

Hi,

I have cliecked on the save favorite button and seen the comfirmation message. when I log in again, go to preference->user favorites, I can see the favorites is there but hasn't appear in the menu.

I have checked the help, it seems there is no other configuration neccessary. any input?

[rj5316]

Re: User Favorites Setup Issue

are you trying saved query in the finder ?

[rj5316]

Re: User Favorites Setup Issue

if your favorities is a location then in any finder screen click on "f" on the locations feild and a new window with your favorites locations (as in this case) should open .. in case you have multiple such favorite locations then you can select the desired location

[Samuellin]

Re: User Favorites Setup Issue

are you trying saved query in the finder ?

I have tried the saved query in the finder, I can find it and execute it.

[rj5316]

Re: User Favorites Setup Issue

now that u have tried saved q and i presume u know the diff try the option from my earlier post if that doesnt help let me ur req or else i can send u a few scrn shts on fav