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  • User Favorites Setup Issue

    Hi,

    I faced a issue when tried to setup the favorite menu. I log in the OTM(CU 5.5), go to User configuration->Preference->User Favorites, create a new favorites: save query, enter favorite id, click on save. And then save the favorite.

    after I log in again, the favorites menu has not appeared. Did I miss anything?

    I have uploaded the screen shot. It is a quite strange error. I cannot figure out why the favorite hasnot come.

    thanks for the help in advance.
    Attached Files
    Last edited by Samuellin; May 14, 2009, 13:16.

  • #2
    Re: User Favorites Setup Issue

    After saving your new favorites, you must click Save Favorites for them to take effect.
    Nipun Lakhotia
    Manager, EY

    Comment


    • #3
      Re: User Favorites Setup Issue

      sam,

      did u get this mssg

      User Preferences/Favorites


      Confirmation
      Your favorites have been updated.






      Warning
      WARNING
      Your changes will not be saved until you click the 'save favorites' button at the bottom of the form.



      TableLocation

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      • #4
        Re: User Favorites Setup Issue

        Hi,

        I have cliecked on the save favorite button and seen the comfirmation message. when I log in again, go to preference->user favorites, I can see the favorites is there but hasn't appear in the menu.

        I have checked the help, it seems there is no other configuration neccessary. any input?

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        • #5
          Re: User Favorites Setup Issue

          are you trying saved query in the finder ?

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          • #6
            Re: User Favorites Setup Issue

            if your favorities is a location then in any finder screen click on "f" on the locations feild and a new window with your favorites locations (as in this case) should open .. in case you have multiple such favorite locations then you can select the desired location

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            • #7
              Re: User Favorites Setup Issue

              Originally posted by rj5316 View Post
              are you trying saved query in the finder ?
              I have tried the saved query in the finder, I can find it and execute it.

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              • #8
                Re: User Favorites Setup Issue

                now that u have tried saved q and i presume u know the diff try the option from my earlier post if that doesnt help let me ur req or else i can send u a few scrn shts on fav

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