Announcement

Collapse
No announcement yet.

New User Role can't be selected in Manage User Access

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • New User Role can't be selected in Manage User Access

    Hi all,
    I created a new User Role (LOGISTICS_ACCT_ULT) with the same setup as an existing one (LOGISTICS_ACCT), and I able to select this new role in Change Role and that works fine.
    However, I can't select the new User Role in Manage User Access, even though I can select the new Level of that same User Role.
    Could it be a caching issue for which I need to restart OTM?
    This is On Prem OTM 6.4.2 (201612071030), but I have seen the same issue on Cloud 20C
    See some screens below.
    Thanks,
    Lourens

    Click image for larger version

Name:	Screenshot 2021-02-10 221834.png
Views:	42
Size:	26.8 KB
ID:	66046


    Click image for larger version

Name:	Screenshot 2021-02-10 222024.png
Views:	19
Size:	37.1 KB
ID:	66048


    Click image for larger version

Name:	Screenshot 2021-02-10 222642.png
Views:	36
Size:	24.6 KB
ID:	66047


  • #2
    I was not able to select the role, because the new role wasn't assigned to my user

    Comment

    Working...
    X