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Driver and equipment assignment after Secure Resources (Tender) action

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  • Driver and equipment assignment after Secure Resources (Tender) action

    Hello community.

    We have the following scenario:

    Our customer is a shipper with almost 40 active service providers to move their cargo.
    Fleet of trucks isn't owned by our customer, but they knows the active drivers and equipments that serves to their Servprovs.
    Our customer have a license for Fleet Management thus drivers and equipmentes are created in OTM and they want to achieve the following flow:

    Customer planner creates shipments in OTM and assign a valid Servprov --> then Customer Planner Tender the shipment (Secure Resources) --> An operator from the assigned Servprov shall approve the tender and either inform or assign who will be the Driver and Equipment assigned for that shipment --> Driver and equipment must match a valid record in OTM Fleet Management.

    Our issue is when we tested this scenario we got an error from OTM saying that Driver assignment couldn't happen because:
    "SECURE RESOURCES status cannot be any of the following: [SECURE RESOURCES_TENDERED, SECURE RESOURCES_ACCEPTED]"

    Has anyone faced a similar scenario? We need to be able to tender shipments and then allow Servprovs to informs who will be actually executing the cargo.

    Thanks for any feedback you can provide.

    Ulises.
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