Order Update Error through Integration

[JayVal]

Guys :

We are getting the following error when we try to update an Order through Integration. Can someone help ?

CAUGHT THE FOLLOWING EXCEPTION WHILE PROCESSING TRANSACTION: Rate Service PK cannot be null when ServiceTimeFixed flag on shipment is false
at sun.reflect.GeneratedConstructorAccessor97.newInst ance(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newI nstance(DelegatingConstructorAccessorImpl.java:27)
at java.lang.reflect.Constructor.newInstance(Construc tor.java:274)
at glog.util.exception.GLException.factory(GLExceptio n.java:413)
at glog.util.exception.GLException.factory(GLExceptio n.java:390)
at glog.business.rate.rateservice.RateServiceSession. createServiceTimeResult(RateServiceSession.java:23 64)
at glog.business.rate.rateservice.RateServiceSession. calculateServiceTime(RateServiceSession.java:1675)
at glog.business.rate.rateservice.RateServiceSession. calculateRateService(RateServiceSession.java:1235)
at glog.business.rate.rateservice.RateServiceSession. calculateRateServiceSolutionWindow(RateServiceSess ion.java:1342)
at glog.business.rate.rateservice.RateSer

Thanks in advance.

[leo.heckmann]

Re: Order Update Error through Integration

Hi, are you sure this is an order you are updating?

If so, it might be that you order update is triggering an agent that monitors associated shipments, in which case the error you are getting seems to be related to you not bringing in a SERVICE_TIME record when one is required since the assocaited shipment' s SERVICE_TIME FIXED flag is on..

If you let me know eactly what sort of update you are perfomring, maybe I can help further..

Best Regards

Leo