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Order number field NULL in Pickup Notification

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  • Order number field NULL in Pickup Notification

    Hi All,

    There is an issue faced with sending the pickup notifictaion to a service provider.

    The notification sent to the service provider on the pickup notification has blank for the fields PO Number and Parent PO number.All other fields are fine and only field has an issue.

    The fields PO number and Parent PO are NULL for the pickup notifications received for this haulier whereas for the other notifications is fine.

    The issue is seen only for one service provider.The same orders were built for another haulier and it worked fine i.e in the pickup notification the fields PO and Parent PO number are populated with the data for another haulier.

    The issue is seen only for one haulier.

    Could someone please assist on what checks to be done on the data setup for this haulier?

    Regards,
    Ar2705
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