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Block the carrier for particular customer

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  • Block the carrier for particular customer

    Hi,


    If we have a customer that requests that they DO NOT want carrier (XYZ) to be routed on any of their freight, how do we tell OTM to not plan that customer only without affecting other customers in a similar area?


    Thanks & Regards,
    Chandu.

  • #2
    You could try location ---> Routing --> "Service Provide Profiles". Populate Service provider profile for all other locations except this customer.
    Thanks,
    Vinoth Gopalakrishnan
    http://www.vinoth.co/
    Reach out for OTM/GTM - Transportation/Logistics and Blockchain Consultations/Strategy

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    • #3
      Hi,

      Thanks for your reply. i did same thing but its not working.

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