Announcement

Collapse
No announcement yet.

Rate Inquiry Not Finding Rates for Zip to Zip Inquiry

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Rate Inquiry Not Finding Rates for Zip to Zip Inquiry

    Hello,

    I have a scenario where I have a rate record set up for a US to 5digit Zip lane. Within this rate record, I have different costs that are to be applied depending on the actual source zip of the order. When doing a rate inquiry for a particular source and destination location ID that fits the parameters of the rate record, the rate inquiry successfully returns the correct rate record and cost. However, when I only do a zip to zip inquiry there are no rates found? Any idea what could be causing this problem or is it by design and I need to set the rate record up some other way? Is it something missing in one of the HName tables?

    Thanks in advance for any advice.

  • #2
    Re: Rate Inquiry Not Finding Rates for Zip to Zip Inquiry

    If you were doing a RIQ for zip to zip also enter in the country for the source and destination. Let me know if that works.

    Comment

    Working...
    X