Rate Inquiry Not Finding Rates for Zip to Zip Inquiry

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Hello,

I have a scenario where I have a rate record set up for a US to 5digit Zip lane. Within this rate record, I have different costs that are to be applied depending on the actual source zip of the order. When doing a rate inquiry for a particular source and destination location ID that fits the parameters of the rate record, the rate inquiry successfully returns the correct rate record and cost. However, when I only do a zip to zip inquiry there are no rates found? Any idea what could be causing this problem or is it by design and I need to set the rate record up some other way? Is it something missing in one of the HName tables?

Thanks in advance for any advice.

[bfolan]

Re: Rate Inquiry Not Finding Rates for Zip to Zip Inquiry

If you were doing a RIQ for zip to zip also enter in the country for the source and destination. Let me know if that works.