[SOLVED] Unable to apply accessorial from order release

[Sachin]

Hi,

I am using OTM 5.5 CU6.

Scenario is quite simple.

For a Lane A - B, I have 2 carriers offering TL service.

Carrier1 does not offer accessorial service - (Rate offering with out accessorial cost)
Carrier2 do offers accessorial service -(Rate offering with accessorial cost)

I come across a strange case, where in if there is an accessorial code attached in the order release OTM picks up the rate (carrier 1) which doesnot have accessorial in it. (Even carrier1 is costly than carrier2, it selects that)

To add to that if there is no accessorial attached to Order release, OTM picks up the rate which has accessorial (carrier 2) in it for planning.

I also tried adding accessorial code during rate inquiry. OTM returned 2 rates instead of one.

Has any one had similar experience? Any idea whether is it a bug or am I missing something?

Thanks,
Rajiv

[chrisplough]

Re: Unable to apply accessorial from order release

Rajiv,

I'm not sure about this exact scenario, but we are finding some bugs in 5.5 CU6. The latest was related to Rating and a fuel surcharge.

--Chris