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Kewill RIQ for Fedex carrier

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  • Kewill RIQ for Fedex carrier

    Hi

    We have integrated Kewill with OTM v6.0. We are able to RIQ rates and time from Kewill for UPS but not for Fedex carrier. When we look at the logs , we find an error message " Invalid carrier service configuration for Rate API"

    The service provider alias " Kewill carrier code " = FEDEX. However the input string being fetched for Kewill is taking only FEDE as the code . We suspect this could be an issue but not sure.

    Did anyone face such kind of issue before?

    Are there some special set ups required for getting rates from Kewill for Fedex in particular?

    Regards

    Medha
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