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special services not refelcting on shipment

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  • special services not refelcting on shipment

    we add special services on the rate record(pre-carriage). accessorial cost and code are both present and active.
    for FOB incoterm and mode of transport is vessel for a specific service provider is failing. any suggestions.

  • #2
    Hello Venky,
    Make sure you have the same special service on the order release also then only the special service charges on the rate geo will get populated on the shipment. Please let me know if this is helpful.

    Regards,
    Narayana

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