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[SOLVED] Unable to approve Manually Created invoice

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  • [SOLVED] Unable to approve Manually Created invoice

    Hi,

    I am encountering some difficulties in doing a manual approval of a manually created invoice (without matched shipments). The error message displayed is:

    'Adjust line payment cannot execute because either the invoice status prevents the action or the invoice consolidation type is CHILD. See log for details.'

    I've documented the sequence of actions and screen shots in the attached slides. I'm not sure if the error is caused by the value of the invoice's MATCH status, which is automatically set to MATCH_FAILED since there is no matching shipment.

    Does OTM prohibit one from approving a manually created invoice?

    Any help / comment is greatly appreciated.

    Many thanks,
    Simon.
    Attached Files

  • #2
    Re: Unable to approve Manually Created invoice

    Hi
    Yes, OTM does support non shipment related invoice and its approval. You just need to check the box ‘pass through’ at Invoice Header.

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    • #3
      Re: Unable to approve Manually Created invoice

      Originally posted by Siewlng View Post
      Hi
      Yes, OTM does support non shipment related invoice and its approval. You just need to check the box ‘pass through’ at Invoice Header.
      Thanks so much Siew Lay. I am now able to approve a non-matched invoice after setting the 'Pass Through' flag.

      Cheers,
      Simon.

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