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Can't create a voucher

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  • Can't create a voucher

    Good day.

    I have a problem with approving invoice.

    What I've already done:

    1. Create Invoice approve Rule (Consolidation Rule Type = Both, 'Apply Cost Approval Rule' Checked, Mode = Air, as in Shipment, all other fields are empty).
    2. Create Invoice Approval Rule Profile.
    3. Assign this Profile to Service Provider.

    Amount of money in Shipment and in Invoice is the same.

    I try to do Actions - Approve Invoice. After it I have a message 'Manual approval failed - couldn't find an approve rule to allow approval of this amount. No auto approve rules provided.'

    What else should I check? Why can't I create a voucher?

    Thank you in advance.

  • #2
    Re: Can't create a voucher

    Note: In order for a user to be able to issue approvals, the user must have an invoice approve rule profile defined.


    I am facing the same issue however when i try to add any user to an invoice approve rule profile its giving me a NULL.POINTER Exception

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    • #3
      Re: Can't create a voucher

      Hi,
      I had the same issue of Null pointer exception. But somehow the same got resolved itself after some time. Behaviour was strange though .

      Configuration done:
      1. Create Invoice approve Rule (Consolidation Rule Type = NON-CONSOLIDATED, 'Apply Cost Approval Rule' Checked, all other fields are empty).
      2. Create Invoice Approval Rule Profile.
      3. Assign this Profile to Service Provider.
      4.Add the Invoice approve rule profile against the user.

      I am working on 6.1.1 instance though.

      Regards,
      Supreeth

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      • #4
        Re: Can't create a voucher

        It still gives me the Null Pointer exception.

        Here is what I did :

        1. Created a New Invoice Approve Rule and Invoice Approval Rule Profile.
        Rule Type : STANDARD Apply Cost Approval Rule checked and all the other fields empty.

        2. Assigned the same to service provider

        3. When I try adding this Rule Profile to the user it gives me a Null pointer exception.

        Regards
        Ruchir

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        • #5
          Re: Can't create a voucher

          Just try restarting the server once again....

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          • #6
            Re: Can't create a voucher

            Thanks It worked after restarting the server...

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            • #7
              Re: Can't create a voucher

              cool ...

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