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  • Claims

    I noticed in v5.0 there is a Claims module under Settlement, is anybody utilizing it? I also noticed that it only reports Damage, does 5.5 or 6.0 plan to add Shortages on delivery as well?

  • #2
    Re: Claims

    Bump......
    Chris Starks
    Deloitte Consulting

    [email protected]
    www.deloitte.com

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    • #3
      Re: Claims

      As far as I am aware, the claims functionality was written for a particular client to handle their processes around claiming for the damage to the goods they were shipping. For what that particular client wanted to do, I think it meets their requirements quite well.

      Whether it meets your requirements (or whether there is another approach within OTM) will obviously depend on your particular requirements.

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      • #4
        Re: Claims

        Hi All,

        I want to know how is Claims in OTM connected to other Financial objects in OTM like Invoice or Voucher.
        Is there a way to adjust Cost of Damage described in Claims Manager in the Invoice created for that Shipment? Or is there a way to adjust the Damage Cost in the Customer Bill? once the Damage Claim is verified?

        Please let me know if anyone has worked on such a scenario.

        Thanks

        Regards,
        Divya

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