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Notify Contact on Mail Client

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  • Notify Contact on Mail Client

    Hi Friends,

    We have created a link on the Order release actions for contact notification. User Clicks on the link and a mail is sent to a contact mentioned in the agent.
    Is there a possibility that when the user clicks on a link on the Actions, the New mail window of the customer mail client opens up with the body having the OR details rather than sending the mail to the contacts?
    Please let me know if this can be configured or not.

    Regards,
    Anirban Roy
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