EDI events affecting start/end time

[Tuuk79]

Hello,

We have carriers set up on EDI. When carriers send in an EDI event (shipment event) it kicks off our shipment event tracker agent which then recalculates stop times. I noticed when an "Actual" arrival at a particular stop, for instance stop 1, will update the start time of the shipment accordingly. So if a shipment event of a shipment arriving at stop 1 (the pickup location) comes into OTM, the start time of the shipment ends up getting updated with that eventdate that was sent in by the carrier.

Question: is there a way to update actual arrival information on the stop, but not affect the start time? and/or end time?

Any thoughts are most appreciated.

[MURTHYKO]

Re: EDI events affecting start/end time

If I would have understood your problem, you want to modify the start time in the shipment stop, which should not be reflected on shipment header/identification tab.

There is a work around for this. Before entering the Actual Arrival Time capture the shipment start time on header on to a temparary variable. once the event xml is processed, directly update the shipment start time on DB with the value you captured early.

Hope it helps.

Cheers,
Lakshman

[LourensGlog]

Re: EDI events affecting start/end time

Another way is to disable (or modify) the shipment event tracker to no longer automatically update the shipment times

[Tuuk79]

Re: EDI events affecting start/end time

Thank you both! I tried to assign variables and then put the time back into the start time. This, in combination, with re-arranging the SHIPMENT EVENT TRACKER public agent. The new "SHIPMENT EVENT TRACKER", that was made, updated only desired fields.