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[SOLVED] How to Create Internal Status

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  • [SOLVED] How to Create Internal Status

    I already manage to create External Statuses, but is there a way to create Internal Statuses?

    Thanks!

    Fernando.
    Att.,

    Fernando

  • #2
    Re: How to Create Internal Status

    HI,

    As per my understanding, new internal statuses cannot be created.
    Any new status is treated as external status only.

    Regards
    Nipun
    Nipun Lakhotia
    Manager, EY

    Comment


    • #3
      Re: How to Create Internal Status

      In my opinion, the internal status is for OTM internal use like planning,audit etc and you can not modify/create them through UI. So why you need to create internal status?
      Anyway, you can create external status 1st then update the IS_EXTERNAL of table STATUS_TYPE from backend.
      Vincent Van
      OTM Customization Service
      [email protected]

      Comment


      • #4
        Re: How to Create Internal Status

        Nipun and Vincent, thanks for the reply.
        I was asking about a internal status because I need one status that a user can't modify. That's why an external one would not fit my purpose.

        Vincent - thanks for the tip, I'll try that.

        Regards,

        Fernando.
        Att.,

        Fernando

        Comment


        • #5
          Re: How to Create Internal Status

          If you want to avoid users to change an external status, remove that action from the menu.

          Comment


          • #6
            Re: How to Create Internal Status

            LourensGlog - this doesn't solve the problem. There are statuses which depend of user interaction, but an specific one I would like to have it for internal control and to apply some business rules withou user interference...
            Att.,

            Fernando

            Comment


            • #7
              Re: How to Create Internal Status

              We usually don't allow user to use Change Statuses action.
              Instead, we create Agents as Actions to set specific Statuses.
              --
              Joseph Liang
              MavenWire APAC
              http://www.mavenwire.com/

              Comment


              • #8
                Re: How to Create Internal Status

                vincent van - it works fine. I was having problems with loading status by csv files because I was creating them and they weren't showing up. After that, I restarted the server and what you said works fine. The user can't change when the field IS_EXTERNAL is set as N. It will work for me.

                Thanks.
                Att.,

                Fernando

                Comment

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