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Hi Everybody,
We have an OTM v5.5 setup which was migrated from 5.0 to 5.5 recently . Now when we click on Refresh button present on Milestone Monitor view screen, following error message is displayed
"At 2007-10-26 00:20:42.132
java.lang.ArrayIndexOutOfBoundsException: 0
java.lang.ArrayIndexOutOfBoundsException: 0
at glog.webserver.scem.gen.MonitorProfileProducerGen. getPrimaryCriterionArray(MonitorProfileProducerGen .java:82)
at glog.webserver.scem.gen.MonitorProfileProducerGen. getCriterionArray(MonitorProfileProducerGen.java:5 7)"
Steps to Replicate: -
Login to OTM
Navigate to Business Process..... -> Agents and Milestones -> Milestone Monitor.
Search for any record and click on View button.
On Milestone Monitor view page click on Refresh button to view this error.
Please let us know if we are missing any thing in the configuration.. Appreciate if you can confirm if this is specific to 5.5 OTM fresh setup, or something got screwed up in the migration.
Thanks and Regards,
Suresh
We have an OTM v5.5 setup which was migrated from 5.0 to 5.5 recently . Now when we click on Refresh button present on Milestone Monitor view screen, following error message is displayed
"At 2007-10-26 00:20:42.132
java.lang.ArrayIndexOutOfBoundsException: 0
java.lang.ArrayIndexOutOfBoundsException: 0
at glog.webserver.scem.gen.MonitorProfileProducerGen. getPrimaryCriterionArray(MonitorProfileProducerGen .java:82)
at glog.webserver.scem.gen.MonitorProfileProducerGen. getCriterionArray(MonitorProfileProducerGen.java:5 7)"
Steps to Replicate: -
Login to OTM
Navigate to Business Process..... -> Agents and Milestones -> Milestone Monitor.
Search for any record and click on View button.
On Milestone Monitor view page click on Refresh button to view this error.
Please let us know if we are missing any thing in the configuration.. Appreciate if you can confirm if this is specific to 5.5 OTM fresh setup, or something got screwed up in the migration.
Thanks and Regards,
Suresh