Fail to send email

[Kisilisa]

Hi! This is my first thread here, but not the last problem.
I can't understand how to set up external system for Email correctly - what values should be in form exactly.
In URL field I've the folowing:
http://aa-sk-17:8080/servlets/glog.i...lSystemServlet? forwardingProtocol=email&smtphost=mail-pa.glog.com&[email protected]&to=kiseleva [email protected]&subject=OracleOTM&logOn=0&logContent =0
Using this external system I have transmission error.
Thanks for any help

[bmj_23]

Re: Fail to send email

I think the problem is because you have "smtphost=mail-pa.glog.com".

The value of "smtphost=" has to be a valid smtp server on your network and I am assuming that the smtp server you are using is not mail-pa.glog.com.

Re-post if you are still haivng problems.

[Kisilisa]

Re: Fail to send email

Hi!
But should it be our interal smtp server or it should be smtp server of my external email on that I want to send notification? I tried the following, but failed again:
http://aa-sk-17.hitachi-tsk.ru:8080/...lSystemServlet? forwardingProtocol=email&smtphost=smtp.mail.ru&fro [email protected]&[email protected]&s ubject=OracleOTM&logOn=0&logContent=0

[bmj_23]

Re: Fail to send email

Hi,

1. I believe it should be the smtp server that you want to use to generate the outbound mail, not the smtp server of where the email is being sent.

2. Check that you have NOT got a gap in your URL between "SystemServlet? forwarding" which you do in the post above.

[rj5316]

Re: Fail to send email

Hi bmj_23,

we are getting the following error... pls advice

rgds--
HTTP Status 404 - /GC3/glog.webserver/servlets/glog.integration.servlet.ExternalSystemServlet

type Status report
message /GC3/glog.webserver/servlets/glog.integration.servlet.ExternalSystemServlet
description The requested resource (/GC3/glog.webserver/servlets/glog.integration.servlet.ExternalSystemServlet) is not available.
Apache Tomcat/5.5.16

[Stefano]

Re: Fail to send email

Hi rj5316
Perhaps is too late, however we experieced that url indicate in Help On line seems not working.
We have good result using this url:
http://<hostname_of_OTM_server>/GC3/glog.integration.servlet.ExternalSystemServlet?... .

Regards

[LourensGlog]

Re: Fail to send email

Here's another one that worked on 5.5.
Make sure selecting a FROM_EMAIL that is allowed by your smtp server

http://<OTM_HOSTNAME>/servlets/glog.integration.servlet.ExternalSystemServlet?forwardingProtocol=email&smtphost=<SMTP_SERVER>&from=<FROM_EMAIL>&to=<YOUR_EMAIL>&subject=<SUBJECT>&logOn=0&logContent=0