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  • Fail to send email

    Hi! This is my first thread here, but not the last problem.
    I can't understand how to set up external system for Email correctly - what values should be in form exactly.
    In URL field I've the folowing:
    http://aa-sk-17:8080/servlets/glog.i...lSystemServlet? forwardingProtocol=email&smtphost=mail-pa.glog.com&[email protected]&to=kiseleva [email protected]&subject=OracleOTM&logOn=0&logContent =0
    Using this external system I have transmission error.
    Thanks for any help

  • #2
    Re: Fail to send email

    I think the problem is because you have "smtphost=mail-pa.glog.com".

    The value of "smtphost=" has to be a valid smtp server on your network and I am assuming that the smtp server you are using is not mail-pa.glog.com.

    Re-post if you are still haivng problems.

    Comment


    • #3
      Re: Fail to send email

      Hi!
      But should it be our interal smtp server or it should be smtp server of my external email on that I want to send notification? I tried the following, but failed again:
      http://aa-sk-17.hitachi-tsk.ru:8080/...lSystemServlet? forwardingProtocol=email&smtphost=smtp.mail.ru&fro [email protected]&[email protected]&s ubject=OracleOTM&logOn=0&logContent=0

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      • #4
        Re: Fail to send email

        Hi,

        1. I believe it should be the smtp server that you want to use to generate the outbound mail, not the smtp server of where the email is being sent.

        2. Check that you have NOT got a gap in your URL between "SystemServlet? forwarding" which you do in the post above.

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        • #5
          Re: Fail to send email

          Hi bmj_23,

          we are getting the following error... pls advice

          rgds--
          HTTP Status 404 - /GC3/glog.webserver/servlets/glog.integration.servlet.ExternalSystemServlet

          type Status report
          message /GC3/glog.webserver/servlets/glog.integration.servlet.ExternalSystemServlet
          description The requested resource (/GC3/glog.webserver/servlets/glog.integration.servlet.ExternalSystemServlet) is not available.
          Apache Tomcat/5.5.16

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          • #6
            Re: Fail to send email

            Hi rj5316
            Perhaps is too late, however we experieced that url indicate in Help On line seems not working.
            We have good result using this url:
            http://<hostname_of_OTM_server>/GC3/glog.integration.servlet.ExternalSystemServlet?... .

            Regards
            Stefano Giommi

            e: [email protected]
            w: www.mavenwire.com

            Comment


            • #7
              Re: Fail to send email

              Here's another one that worked on 5.5.
              Make sure selecting a FROM_EMAIL that is allowed by your smtp server

              Code:
              http://<OTM_HOSTNAME>/servlets/glog.integration.servlet.ExternalSystemServlet?forwardingProtocol=email&smtphost=<SMTP_SERVER>&from=<FROM_EMAIL>&to=<YOUR_EMAIL>&subject=<SUBJECT>&logOn=0&logContent=0


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