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  • [SOLVED] image in outbound message

    Hello everybody,
    when we receive the mesage from OTM (by agent action "Notify contact") , it has the image "Oracle"

    How can we remove this image from the message?

  • #2
    Re: image in outbound message

    Hi Elena,

    Use stylesheet profile for notification.

    Regards,
    Rajesh Venati

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    • #3
      Re: image in outbound message

      Hello Rajesh,
      thank you for reply,
      we use the stylesheet profile, but we don't see any links to image.
      maybe you you know where is it?

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      • #4
        Re: image in outbound message

        Hello Elena,

        Can you share the notification? and which agent is triggering this?

        Regards,
        Rajesh Venati

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