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  • Issue after OTM restart

    We are facing below issue after PROD restart.

    Our prod instance is a cluster envt with 4 App and 4 web. Every time there is a system bounce we notice strange issues in the system like few screens giving error and this time one of the servers not found active by one automated scripts to check the system availability, Strange thing is that we were able to login to OTM from all servers. We could only resolve the issue by re-bouncing the system!

    any pointers for what could be causing the issue? And any best practice we should be using while bouncing the server in cluster mode?

    Thanks for the help!
    Regards
    Geetika

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  • #2
    Re: Issue after OTM restart

    I believe this is resolved in 6.3 and later versions. Try this out
    Identify which cluster OTM thinks is inactive and login to DBA.ADMIN and cluster manager --> Delete "Assign Function" and add it back in.
    Thanks,
    Vinoth Gopalakrishnan
    http://www.vinoth.co/
    Reach out for OTM/GTM - Transportation/Logistics and Blockchain Consultations/Strategy

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    • #3
      Re: Issue after OTM restart

      Vinoth,


      We are using version 6.3. Do you know how this can be avoided? or any known bug# of old version that you have?
      Regards
      Geetika

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      • #4
        Re: Issue after OTM restart

        I don't have that bug # handy. Go-ahead and try above to see if that would work for you. And if so, contact OracleSupport for an automated fix.

        Good luck.
        Thanks,
        Vinoth Gopalakrishnan
        http://www.vinoth.co/
        Reach out for OTM/GTM - Transportation/Logistics and Blockchain Consultations/Strategy

        Comment

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