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How to remove ask "Ask Oracle" from OTM?

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  • [SOLVED] How to remove ask "Ask Oracle" from OTM?

    Hi all,

    We have given access to suppliers to access OTM and we don't want them to see/use this "Ask Oracle" icons (Rate inquiry, Distance inquiry, Schedule etc) which is at the bottom of OTM login page.

    Also I noticed that this appears for carrier logins also. Any thoughts, How to remove this from OTM screen?

    Thanks,
    Rajiv
    Last edited by Sachin; July 1, 2010, 15:41.


  • #2
    Re: How to remove "Ask Oracle" from OTM?

    Depends on how strict you would like to control the security, you can choose to do
    1) Set Ask OTM State=HIDDEN in User Preference. However, users can still open Ask OTM bar by clicking "Launch Ask OTM" link (downward arrow).

    2) 1) + Modify problem/ProblemCount.xsl stylesheet to remove "Launch Ask OTM" link. However, a user can still use the function if he knows the servlet.

    3) 1) + 2) + Remove Ask OTM related Functions from Level.
    Last edited by josephliang; July 2, 2010, 21:26.
    --
    Joseph Liang
    MavenWire APAC
    http://www.mavenwire.com/

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    • #3
      Re: How to remove "Ask Oracle" from OTM?

      Official answer from Oracle:
      Metalink Note [ID 745021.1] Need To Totally Disable The Ask Otm Toolbar (Not Just Hide It Using Preferences)
      --
      Joseph Liang
      MavenWire APAC
      http://www.mavenwire.com/

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