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  • Problem in Installation of OTM 5.5

    Hello,

    I have done a complete installation of OTM 5.5, apps server, weblogic server, tomcat and apache server are started properly. In the browser we are getting the home page where we can enter the username and password after that I am getting an error
    "A connection to the server could not be established: {exception=null} user=DBA.ADMIN)"

    I checked in the glog.app.log file, it showing that

    select user_access_gid, user_access_xid, is_lockdown, is_override, access_type, gl_user_gid, gl_level,
    user_role_gid, domain_name from user_access where
    gl_user_gid = 'DBA.ADMIN' and nvl(gl_level,'_null') in ('ADMIN','_null') and nvl(user_role_gid,'_null')
    in ('DBA.ADMIN','_null') and domain_name = 'DBA'
    and user_access_gid in ( select user_access_gid from finder_set_access union all select user_access_gid
    from saved_query_access union all select
    user_access_gid from user_menu_access union all select user_access_gid from default_finder_set_access union all
    select user_access_gid from
    user_preference_access union all select user_access_gid from app_action_check_access union all select user_access_gid
    from app_action_reason_access union
    all select user_access_gid from app_action_morg_access union all select user_access_gid from
    user_ws_report_access union all select user_access_gid from

    status_type_filter_access union all select user_access_gid from app_power_action_access )order by gl_level, user_role_gid;

    Table not found, I think there is some data problem.

    If anyone knows what is the solution please let me know.

    Divya
    Divya Bhansali

  • #2
    Re: Problem in Installation of OTM 5.5

    Initially, I believe this is a problem with your OTM DB import. Have you confirmed it via the DB test queries and object counts noted within the OTM DB creation section of the Administration Guide?

    --Chris

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    • #3
      Re: Problem in Installation of OTM 5.5

      Hi Chris,

      I am facing the same issue when I am creating a new domain (from DBA or any other domain) or new user. Earlier I have created a couple of domains which are working perfectly fine and now all of a sudden this problem has started coming whenever I created a new domain or a new user. As a result I am not able to create new user or domain.

      Error reflects as below:

      "A connection to the server could not be established: {exception=null} (user=DEMO)"

      I checked a note in metalink stating that this issue is caused because of scalability. We have not applied any scalability as well. Can you confirm what can be the cause of this problem.

      I am on CU5.5.5 a fresh installation no additional patches applied.

      Regards,
      Vipin

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