Announcement

Collapse
No announcement yet.

OTM Access Error, Login Error

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • OTM Access Error, Login Error

    Hi,
    I am currently getting Service not available or under Maintenance message when ever i am accessing the OTM URL installed in my meachine.

    I am attaching the Log files for more info.
    Any Help is appreciated.


    Thanks in Advance.
    Chakri
    Attached Files
    B.S.Chakravarthy Yadav
    Product Design Head

  • #2
    Re: OTM Access Error, Login Error

    The error says all:
    Code:
    INFO   | jvm 1    | 2009/11/19 13:16:23 | [B]Could not reserve enough space for object heap[/B]
    How much memory does your machine have? And what's heap size of OTM App and Web?
    --
    Joseph Liang
    MavenWire APAC
    http://www.mavenwire.com/

    Comment


    • #3
      Re: OTM Access Error, Login Error

      Hi,
      I am having 500GB HDD and this is installed in a drive with 100 GB freespace
      RAM is 4 GB and virtual memory is given as 20 MB
      How to find the heap size and what should be the ideal heap size.

      regards
      Chakri
      B.S.Chakravarthy Yadav
      Product Design Head

      Comment


      • #4
        Re: OTM Access Error, Login Error

        Looks like you are trying to install OTM on a PC.
        If your OS is not 64 bit, you will only have 3GB memory available (even you have 4 GB physically)
        And if you install all components (DB, App, Web and Report) in one machine, you probably can only allocate 768 MB each for OTM App and Web.

        To modify heap size, please refer to "Changing Memory Settings" section in Admin Guide.

        BTW, there is no magic (ideal) number for heap size. It has to be come out through a sizing evaluation.
        --
        Joseph Liang
        MavenWire APAC
        http://www.mavenwire.com/

        Comment


        • #5
          Re: OTM Access Error, Login Error

          Hi,
          This issue has been resolved when i changed my H/W and below settings

          Infact i overlooked basic notes of System requirements
          I currently use

          Intel - Core Quad CPU 2.67 GHz
          With 8GB RAM
          250 GB HDD

          Also my virtual memory is set to 4GB - 8 GB

          I have Oracle DB and OTM on same meachine currently this is used only for learning / testing purpose.
          B.S.Chakravarthy Yadav
          Product Design Head

          Comment


          • #6
            Re: OTM Access Error, Login Error

            Just a point for others -- the amount of memory is key. OTM is incredibly memory hungry and this only goes up with the v6.x release, due to the 64-bit JVM.

            --Chris

            Comment

            Working...
            X