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  • OTM6 Web App services

    Hi All,

    We are installing OTM 6 using Weblogic 9.2 MP3 & Windows 2003 64 bit standard edition server. After successful installation of OTM, we are not able to find out the otm startup services on services.msc.

    We tried stopping IIS services as mentioned in a thread in this site. But still we are not able to find those services.

    Also there are no console.log files found for any of tomcat or weblogic under logs folder.

    Pls help!!!!

    Rgds
    Uppiliyappan.M

  • #2
    Re: OTM6 Web App services

    In Windows, the most common issues are a) installation is not performed by Administrator; b) IIS is running during installation.

    First, please try to start OTM manually to verfity whether OTM is installed correctly.
    OTM App:
    Open a Command Prompt window.
    Code:
    [[I]OTM[/I]]\install\gc3env.cmd
    [[I]OTM[/I]]\weblogic\config\gc3domain\weblogic.bat [B][COLOR=red]start[/COLOR][/B]
    OTM Web (Tomcat):
    Open another Command Prompt window.
    Code:
    [[I]OTM[/I]]\install\gc3env.cmd
    [[I]OTM[/I]]\tomcat\bin\tomcat.bat [B][COLOR=red]start[/COLOR][/B]
    OTM Web (Apache):
    Open another Command Prompt window.
    Code:
    [[I]OTM[/I]]\install\gc3env.cmd
    [[I]OTM[/I]]\apache\bin\[COLOR=red]httpd.exe[/COLOR]
    Second, if you can start OTM properly, then proceed next steps to install services manually. Otherwise, you need to fix any errors in logs or re-install OTM.

    Correction: APP and Web (Tomcat) services installation are not available in version 6.0~6.1

    OTM App:
    Shut down service by [OTM]\weblogic\config\gc3domain\weblogic.bat stop
    Code:
    [[I]OTM[/I]]\weblogic\config\gc3domain\weblogic.bat [B]install[/B]
    OTM Web (Tomcat):
    Shut down service by [OTM]\tomcat\bin\tomcat.bat stop
    Code:
    [[I]OTM[/I]]\tomcat\bin\tomcat.bat [B]install[/B]
    OTM Web (Apache):
    Shut down service via Ctrl-C
    NOTE: Make sure you have IIS (or any other Web Server) stopped!
    Code:
    [[I]OTM[/I]]\apache\bin\[COLOR=red]installsvc.cmd[/COLOR]
    Then open Services MMC (services.msc) to verify all services are properly installed.
    Last edited by josephliang; February 2, 2011, 00:43.
    --
    Joseph Liang
    MavenWire APAC
    http://www.mavenwire.com/

    Comment


    • #3
      Re: OTM6 Web App services

      Hi ,

      We had followed your steps and still got the error. Please find attached console file for your reference.



      Regards
      Attached Files

      Comment


      • #4
        Re: OTM6 Web App services

        Originally posted by josephliang View Post
        ...
        Second, if you can start OTM properly, then proceed next steps to install services manually. Otherwise, you need to fix any errors in logs or re-install OTM.
        ...
        Sorry, man. I don't feel like to do your job since I don't see you have any motivation of trying by yourself.
        Just give you a hint, read the log thoroughly.

        In addition, please refer to Nick Polites' posts about OTM 6.0 installation issues and Metalink Note: 785595.1 - Oracle Transportation Management Version 6.0 Installation Notes and Updates
        --
        Joseph Liang
        MavenWire APAC
        http://www.mavenwire.com/

        Comment


        • #5
          Re: OTM6 Web App services

          Yep looks like your app isn't connecting to the database server:

          INFO | 2010/01/04 16:29:05 | java.sql.SQLException: Io exception: The Network Adapter could not establish the connection
          INFO | 2010/01/04 16:29:05 | java.sql.SQLException: Io exception: The Network Adapter could not establish the connection
          If my post was helpful please click on the Thanks! button

          MavenWire Hosting Admin
          15 years of OTM experience

          Comment


          • #6
            Re: OTM6 Web App services

            Hi
            I had installed OTM 60 on Windows 2003 64Bit with OAS as app server.
            as suggested above when ever i run the batch files systems just exits with attached results pls let me know if I am missing any configuration.
            I had also set the enviorment variables as mentioned in the gc3env.cmd
            Which batch file should be executed if we use OAS instead of Weblogic? I tried oc4j.bat
            and Why does it not create a service automatically as it used do for 5.5?
            B.S.Chakravarthy Yadav
            Product Design Head

            Comment


            • #7
              Re: OTM6 Web App services

              In previous versions, there was a program being used to register the services that Oracle is no longer able to distribute -- that's why it has become a manual process.

              As for the difficulty with OAS, I'm not sure -- I haven't completed an OAS install on Win since v5.5. It sounds like you're running the right .bat file, though it's possible you've found an installer bug that hasn't been hit before. Most installs are moving to Linux, due to the Java memory limitations on Win32/Win64.

              Just FYI - in v6.1 WebLogic becomes the default App server, since it's replacing OAS (or more precisely, it becomes the engine for the new OAS).

              --Chris

              Comment


              • #8
                Re: OTM6 Web App services

                hi I had installed OTM 6.0 for 64 bit and currently when I am trying to start the OAS server.
                we are getting below exception, as far as I am aware we tried all the OJDBC drivers
                Any help appreciated
                INFO | 2010/06/25 21:12:13 | 10/06/25 21:12:13 java.sql.SQLException: Protocol violation
                INFO | 2010/06/25 21:12:13 | 10/06/25 21:12:13 java.sql.SQLException: Protocol violation
                INFO | 2010/06/25 21:12:13 | 10/06/25 21:12:13 at oracle.jdbc.driver.DatabaseError.throwSqlException (DatabaseError.java:112)
                INFO | 2010/06/25 21:12:13 | 10/06/25 21:12:13 at oracle.jdbc.driver.DatabaseError.throwSqlException (DatabaseError.java:146)
                INFO | 2010/06/25 21:12:13 | 10/06/25 21:12:13 at oracle.jdbc.driver.DatabaseError.throwSqlException (DatabaseError.java:20
                INFO | 2010/06/25 21:12:13 | 10/06/25 21:12:13 at oracle.jdbc.driver.T4C7Ocommoncall.receive(T4C7Oco mmoncall.java:150)
                INFO | 2010/06/25 21:12:13 | 10/06/25 21:12:13 at oracle.jdbc.driver.T4CConnection.logoff(T4CConnect ion.java:465)
                INFO | 2010/06/25 21:12:13 | 10/06/25 21:12:13 at oracle.jdbc.driver.PhysicalConnection.close(Physic alConnection.java:1521)
                INFO | 2010/06/25 21:12:13 | 10/06/25 21:12:13 at glog.util.datasource.DataSource.release(DataSource .java:173)
                INFO | 2010/06/25 21:12:13 | 10/06/25 21:12:13 at glog.util.jdbc.noserver.T2SharedConnection$Referen cedConnection.release(T2SharedConnection.java:31
                INFO | 2010/06/25 21:12:13 | 10/06/25 21:12:13 at glog.util.jdbc.noserver.T2SharedConnection.close(T 2SharedConnection.java:55)
                INFO | 2010/06/25 21:12:13 | 10/06/25 21:12:13 at glog.database.security.dbrealm.RdbmsRealm.queryAll (RdbmsRealm.java:210)
                INFO | 2010/06/25 21:12:13 | 10/06/25 21:12:13 at glog.database.security.dbrealm.RdbmsRealm.getKnown Groups(RdbmsRealm.java:1071)
                INFO | 2010/06/25 21:12:13 | 10/06/25 21:12:13 at glog.database.security.dbrealm.RdbmsRealm.getKnown Groups(RdbmsRealm.java:1083)
                INFO | 2010/06/25 21:12:13 | 10/06/25 21:12:13 at glog.database.security.dbrealm.CachingRealm.readKn ownGroups(CachingRealm.java:31
                INFO | 2010/06/25 21:12:13 | 10/06/25 21:12:13 at glog.database.security.dbrealm.CachingRealm.initCa ches(CachingRealm.java:185)
                INFO | 2010/06/25 21:12:13 | 10/06/25 21:12:13 at glog.database.security.dbrealm.CachingRealm.<init> (CachingRealm.java:139)
                INFO | 2010/06/25 21:12:13 | 10/06/25 21:12:13 at glog.database.security.dbrealm.CachingRealm.initia lize(CachingRealm.java:127)
                INFO | 2010/06/25 21:12:13 | 10/06/25 21:12:13 at glog.util.j2ee.startup.OASStartup.startupRealm(OAS Startup.java:43)
                INFO | 2010/06/25 21:12:13 | 10/06/25 21:12:13 at glog.util.j2ee.startup.OASStartup.onEvent(OASStart up.java:2
                INFO | 2010/06/25 21:12:13 | 10/06/25 21:12:13 at glog.util.j2ee.startup.OASStartupShutdownManager.p reDeploy(OASStartupShutdownManager.java:19)
                INFO | 2010/06/25 21:12:13 | 10/06/25 21:12:13 at com.evermind.util.ClassDescriptor.executeStartupCl ass(ClassDescriptor.java:73)
                INFO | 2010/06/25 21:12:13 | 10/06/25 21:12:13 at com.evermind.server.ApplicationServer.execStartupC lassesPreDeploy(ApplicationServer.java:140
                INFO | 2010/06/25 21:12:13 | 10/06/25 21:12:13 at com.evermind.server.ApplicationServer.setConfig(Ap plicationServer.java:1009)
                INFO | 2010/06/25 21:12:13 | 10/06/25 21:12:13 at com.evermind.server.ApplicationServerLauncher.run( ApplicationServerLauncher.java:131)
                INFO | 2010/06/25 21:12:13 | 10/06/25 21:12:13 at java.lang.Thread.run(Thread.java:595)
                Attached Files
                B.S.Chakravarthy Yadav
                Product Design Head

                Comment


                • #9
                  Re: OTM6 Web App services

                  If possible, 6.1.1 has less bug in installer.
                  You may refer to my posts in the thread http://www.otmfaq.com/forums/f23/otm...-1-0-6-a-2933/ for installing 6.1.1

                  But if you have to install 6.0, make sure
                  - you have downloaded the latest installer
                  - you have downloaded the latest Admin Guide
                  - read carefully every words in Metalink Note 785595.1 - Oracle Transportation Management Version 6.0 Installation Notes and Updates
                  --
                  Joseph Liang
                  MavenWire APAC
                  http://www.mavenwire.com/

                  Comment


                  • #10
                    Re: OTM6 Web App services

                    We have sucessfully install OTM6.1 on windows 2003 64 bit but the app and the web windows services are not available. we are able to manually start the weblogic in app and Tomcat in web and OTM6.1 works fine.
                    ../tomcat.bat install and ../weblogic.bat install does not work, the only command available on the batch file are start, stop, status, restart.

                    Is there any way to manually install these window service?

                    Comment


                    • #11
                      Re: OTM6 Web App services

                      It's only available after 6.2
                      --
                      Joseph Liang
                      MavenWire APAC
                      http://www.mavenwire.com/

                      Comment

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