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  • HTTP Status 404

    Hi Everybody

    We downloaded Oracle media pack from edelivery.oracle.com in June 2009.
    We have performed an installation of OTM (OTMv555) from scratch.
    After the login, for some menu items we have the following error:
    HTTP Status 404 - /GC3/jsp/null/SIMPLE_ORDER/Header.jspx
    --------------------------------------------------------------------------------
    type Status report
    message /GC3/jsp/null/SIMPLE_ORDER/Header.jspx
    description The requested resource (/GC3/jsp/null/SIMPLE_ORDER/Header.jspx) is not available.
    --------------------------------------------------------------------------------
    Apache Tomcat/5.5.26
    one more
    HTTP Status 404 - /GC3/jsp/null/ORDER_BASE/Header.jspx

    Can someone help us?

    Enclosed you find dbpatch55 ...log
    and other logs
    We didn't find update_content_xxx.log file.

    We tried the following solutions
    1) Rename directory otm/tomcat/work in work_OLD and create another directory work
    Doesn't work.
    2) A first attempt to rerun dbpatch_55.sql
    we started C:\otm\install\gc3env.cmd and verify that
    all enviroment variables are set properly.
    3) A second attempt to rerun dbpatch_55.sql
    4) we downloaded Otm CU6 from edelivery.oracle.com in Febraury 2010 and installed it;
    the same error.

    Information on our computer
    Microsoft Windows Server 2003 R2 Server 5.2 Service Pack 2 (32-bit)
    with 4 giga memory dedicated to OTM.
    Application server OAS
    Oracle Version: 10.2.0.3.0 Enterprise Edition
    We installed all the products in the same computer.
    OTM Information
    Software Version OTMv555
    Software Build Number 5.5 (Patch) (200806052207)
    Software Patch Version OTMv55-CU05
    Database Patch Version OTMv55-CU05
    Database SID orcl

    Thanks
    Attached Files

  • #2
    Re: HTTP Status 404

    As you couldn't find update_content_xxx.log, I suspect that the following CLASSPATH is missing in gc3env.cmd
    Code:
    set CLASSPATH=%CLASSPATH%;%GLOG_HOME%/oas/jdbc/lib/ojdbc14dms.jar
    set CLASSPATH=%CLASSPATH%;%GLOG_HOME%/oas/lib/dms.jar
    This is old problem of 5.5 with OAS even after 6 CU releases!
    --
    Joseph Liang
    MavenWire APAC
    http://www.mavenwire.com/

    Comment


    • #3
      Re: HTTP Status 404

      Thank you Joseph
      for the answer

      I apologize my long delay.
      I did all the work on March 8 , but I have forgotten to answer.

      I modified the C:\otm\install\gc3env.cmd member (in the zip)
      the new classpath was the following
      C:\otm\glog\oracle\script8>set CLASSPATH
      CLASSPATH=C:\otm\glog\glog_resources;C:\otm\glog\c onfig;C:\otm\glog\gc3webapp\WE
      B-INF\classes;C:\otm\glog\gc3webapp\WEB-INF\lib\glogserver.jar;C:\otm\glog\gc3we
      bapp\WEB-INF\lib\3rdparty\WaitForServer.zip;C:\otm\oas\2ee\ home\lib\ejb.jar;C:\o
      tm\oas\j2ee\home\lib\jta.jar;C:\otm\oas\jdbc\lib\o jdbc14dms.jar;C:\otm\oas\lib\d
      ms.jar
      But nothing it is changed. (the log is in the zip)
      I have the same error when i try the NEW for the ORDER BASE as for other menu items.
      HTTP Status 404 - /GC3/jsp/null/ORDER_BASE/Header.jspx
      --------------------------------------------------------------------------------
      type Status report
      message /GC3/jsp/null/ORDER_BASE/Header.jspx
      description The requested resource (/GC3/jsp/null/ORDER_BASE/Header.jspx) is not available
      --------------------------------------------------------------------------------
      Apache Tomcat/5.5.26
      I have another error
      The NEW for the service provider give me "Unable to find the producer"
      (in the zip)
      When I did the installation I followed the administration guide
      I can try another installation, can you give some advices to me?
      We have Microsoft Windows Server 2003 R2 Server 5.2 Service Pack 2 (32-bit)
      with 4.0 giga memory dedicated to OTM.

      thank you

      bests regards
      Osvaldo
      Attached Files

      Comment


      • #4
        Re: HTTP Status 404

        Since you still don't get update_content_xxx.log, I would say update_content.cmd did not run properly.
        Please open a command prompt window, run gc3env.cmd then execute dbpatch_55.sql again.
        Make sure you have update_content_xxx.log produced.
        Last edited by josephliang; March 27, 2010, 03:20.
        --
        Joseph Liang
        MavenWire APAC
        http://www.mavenwire.com/

        Comment


        • #5
          Re: HTTP Status 404

          Originally posted by josephliang View Post
          Since you still don't get update_content_xxx.log, I would say update_content.cmd did not run properly.
          Please open a command prompt window, run update_content.cmd then execute dbpatch_55.sql again.
          Make sure you have update_content_xxx.log produced.
          Hi Joseph

          We followed your advice.
          We started update_content.cmd C:\otm\glog\config\ V55P
          There was the following error with the end of the esecution of the cmd.
          C:\otm\glog\oracle\script8>REM This script is for updating GC3 database using JAVA utility CSVUtil
          GLOGOWNER connection set to dbaglogowner
          REPORTOWNER connection set to dbareportowner
          1==P was unexpected at this time.
          We had looked for this error and at last we achieve there was something in the time field.
          The computer has the Regional and Language Options set to ITALIAN and the value of the
          delimiter of hour/minute is the dot and not the colon.
          We changed the Regional and Language Options in English (UK) and all has gone well.
          Thank you very much
          Thank you
          Osvaldo

          Comment

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