Announcement

Collapse
No announcement yet.

Error while opening shipment /Adding event in OTM 6.3.2

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Error while opening shipment /Adding event in OTM 6.3.2

    Hello,

    we just created our 6.3.2 instance and had db refresh from 6.2.9. in our test enviroment.

    We started testing basic functions and recived few errors.

    We could create shipment however when we open it it is throwing error-body { margin: 0 0 0 0; padding:0 0 0 0 }td,div { font-family:Segoe UI;font-size:9pt;vertical-align:top }/* Copyright IBM Corp. 2011 All Rights Reserved. */body { margin: 0 0 0 0; padding:0 0 0 0; overflow:hidden; }.transcript { background-color:#d2d2d2; }.messageBlock { padding-left:10px; padding-right:10px; margin-bottom:3px }.message { padding-left:20px; margin-left:95px; word-wrap:break-word; white-space:-moz-pre-wrap; _white-spacere; white-spacere-wrap;}.messageCont { padding-left:20px; margin-left:95px; word-wrap:break-word; white-space:-moz-pre-wrap; _white-spacere;white-spacere-wrap;}.other { font-size:11px;color:#39577a;vertical-align:top;font-weight:bold;font-style:normal;float:left; width:95px; }.myself { font-size:11px;color:#da8103;font-style:normal;font-weight:bold;font-style:normal;float:left; width:95px; }.otherCont { font-size:8px;text-align:right; color:#39577a;font-family:Arial,Lucida Grande;font-style:normal;vertical-align:top;font-weight:bold;float:left; width:95px; }.myselfCont { font-size:8px;text-align:right; color:#da8103;font-family:Arial,Lucida Grande;font-style:normal;vertical-align:top;font-weight:bold;float:left; width:95px; }.system { font-size:11px; word-wrap:break-word;color:#da8103;font-style:normal;font-weight:normal; white-space:-moz-pre-wrap; _white-spacere;white-spacere-wrap; }.showTimestamp { padding-left:20px; font-size:11px; float:right; color:#999999;font-style:normal;font-weight:normal; }.other1 { font-size:11px; color:#ac2000;vertical-align:top;font-weight:bold;font-style:normal;float:left; width:95px; }.otherCont1 { font-size:8px;text-align:right; color:#ac2000;font-family:Arial,Lucida Grande;font-style:normal;vertical-align:top;font-weight:bold;float:left; width:95px; }.other2 { font-size:11px; color:#3c9fa8;vertical-align:top;font-weight:bold;font-style:normal;float:left; width:95px; }.otherCont2 { font-size:8px;text-align:right; color:#3c9fa8;font-family:Arial,Lucida Grande;font-style:normal;vertical-align:top;font-weight:bold;float:left; width:95px; }.other3 { font-size:11px; color:#e25614;vertical-align:top;font-weight:bold;font-style:normal;float:left; width:95px; }.otherCont3 { font-size:8px;text-align:right; color:#e25614;font-family:Arial,Lucida Grande;font-style:normal;vertical-align:top;font-weight:bold;float:left; width:95px; }.other4 { font-size:11px; color:#0b6ac8;vertical-align:top;font-weight:bold;font-style:normal;float:left; width:95px; }.otherCont4 { font-size:8px;text-align:right; color:#0b6ac8;font-family:Arial,Lucida Grande;font-style:normal;vertical-align:top;font-weight:bold;float:left; width:95px; }.other5 { font-size:11px; color:#b23290;vertical-align:top;font-weight:bold;font-style:normal;float:left; width:95px; }.otherCont5 { font-size:8px;text-align:right; color:#b23290;font-family:Arial,Lucida Grande;font-style:normal;vertical-align:top;font-weight:bold;float:left; width:95px; }.other6 { font-size:11px; color:#02e7c7;vertical-align:top;font-weight:bold;font-style:normal;float:left; width:95px; }.otherCont6 { font-size:8px;text-align:right; color:#02e7c7;font-family:Arial,Lucida Grande;font-style:normal;vertical-align:top;font-weight:bold;float:left; width:95px; }.other7 { font-size:11px; color:#5b3284;vertical-align:top;font-weight:bold;font-style:normal;float:left; width:95px; }.otherCont7 { font-size:8px;text-align:right; color:#5b3284;font-family:Arial,Lucida Grande;font-style:normal;vertical-align:top;font-weight:bold;float:left; width:95px; }.highlight { background-color:#bed6f8; }.datestamp { padding-right:0px; font-size:11px; cursor:default; margin-bottom:1px; background-color:#c0c0c0; width:100%; float:left; text-align:right; color:#ffffff; font-weight:bold; font-style:italic; }#chatAlert { float:left; border-bottom:1px solid #E8D091; padding:6px; width:100%; color:#A5754C; }#chatAlertImage { float:left; }#chatAlertText { float:left; margin-left:6px; }#chatAlertClose { float:right; margin-right:10px; padding-right:6px; margin-top:0px; }#chatAlertText a { color:#A5754C; }#chatAlertText a:hover { color:#A5754C; text-decoration:none; }.tsDisplay { display:block }.dsDisplay { display:none } body { margin: 0 0 0 0; padding:0 0 0 0 }td,div { font-family:Segoe UI;font-size:9pt;vertical-align:top }/* Copyright IBM Corp. 2011 All Rights Reserved. */body { margin: 0 0 0 0; padding:0 0 0 0; overflow:hidden; }.transcript { background-color:#d2d2d2; }.messageBlock { padding-left:10px; padding-right:10px; margin-bottom:3px }.message { padding-left:20px; margin-left:95px; word-wrap:break-word; white-space:-moz-pre-wrap; _white-spacere; white-spacere-wrap;}.messageCont { padding-left:20px; margin-left:95px; word-wrap:break-word; white-space:-moz-pre-wrap; _white-spacere;white-spacere-wrap;}.other { font-size:11px;color:#39577a;vertical-align:top;font-weight:bold;font-style:normal;float:left; width:95px; }.myself { font-size:11px;color:#da8103;font-style:normal;font-weight:bold;font-style:normal;float:left; width:95px; }.otherCont { font-size:8px;text-align:right; color:#39577a;font-family:Arial,Lucida Grande;font-style:normal;vertical-align:top;font-weight:bold;float:left; width:95px; }.myselfCont { font-size:8px;text-align:right; color:#da8103;font-family:Arial,Lucida Grande;font-style:normal;vertical-align:top;font-weight:bold;float:left; width:95px; }.system { font-size:11px; word-wrap:break-word;color:#da8103;font-style:normal;font-weight:normal; white-space:-moz-pre-wrap; _white-spacere;white-spacere-wrap; }.showTimestamp { padding-left:20px; font-size:11px; float:right; color:#999999;font-style:normal;font-weight:normal; }.other1 { font-size:11px; color:#ac2000;vertical-align:top;font-weight:bold;font-style:normal;float:left; width:95px; }.otherCont1 { font-size:8px;text-align:right; color:#ac2000;font-family:Arial,Lucida Grande;font-style:normal;vertical-align:top;font-weight:bold;float:left; width:95px; }.other2 { font-size:11px; color:#3c9fa8;vertical-align:top;font-weight:bold;font-style:normal;float:left; width:95px; }.otherCont2 { font-size:8px;text-align:right; color:#3c9fa8;font-family:Arial,Lucida Grande;font-style:normal;vertical-align:top;font-weight:bold;float:left; width:95px; }.other3 { font-size:11px; color:#e25614;vertical-align:top;font-weight:bold;font-style:normal;float:left; width:95px; }.otherCont3 { font-size:8px;text-align:right; color:#e25614;font-family:Arial,Lucida Grande;font-style:normal;vertical-align:top;font-weight:bold;float:left; width:95px; }.other4 { font-size:11px; color:#0b6ac8;vertical-align:top;font-weight:bold;font-style:normal;float:left; width:95px; }.otherCont4 { font-size:8px;text-align:right; color:#0b6ac8;font-family:Arial,Lucida Grande;font-style:normal;vertical-align:top;font-weight:bold;float:left; width:95px; }.other5 { font-size:11px; color:#b23290;vertical-align:top;font-weight:bold;font-style:normal;float:left; width:95px; }.otherCont5 { font-size:8px;text-align:right; color:#b23290;font-family:Arial,Lucida Grande;font-style:normal;vertical-align:top;font-weight:bold;float:left; width:95px; }.other6 { font-size:11px; color:#02e7c7;vertical-align:top;font-weight:bold;font-style:normal;float:left; width:95px; }.otherCont6 { font-size:8px;text-align:right; color:#02e7c7;font-family:Arial,Lucida Grande;font-style:normal;vertical-align:top;font-weight:bold;float:left; width:95px; }.other7 { font-size:11px; color:#5b3284;vertical-align:top;font-weight:bold;font-style:normal;float:left; width:95px; }.otherCont7 { font-size:8px;text-align:right; color:#5b3284;font-family:Arial,Lucida Grande;font-style:normal;vertical-align:top;font-weight:bold;float:left; width:95px; }.highlight { background-color:#bed6f8; }.datestamp { padding-right:0px; font-size:11px; cursor:default; margin-bottom:1px; background-color:#c0c0c0; width:100%; float:left; text-align:right; color:#ffffff; font-weight:bold; font-style:italic; }#chatAlert { float:left; border-bottom:1px solid #E8D091; padding:6px; width:100%; color:#A5754C; }#chatAlertImage { float:left; }#chatAlertText { float:left; margin-left:6px; }#chatAlertClose { float:right; margin-right:10px; padding-right:6px; margin-top:0px; }#chatAlertText a { color:#A5754C; }#chatAlertText a:hover { color:#A5754C; text-decoration:none; }.tsDisplay { display:block }.dsDisplay { display:none } You do not have rights to query Container_GroupsWe have our roles copied and using same in new enviroment. I suppose must not be jsp issue. Has anyone faced such issue after 632 upgrade?

    Thx

  • #2
    Re: Error while opening shipment /Adding event in OTM 6.3.2

    You need to check your Access Control Lists and provide access rights to Container Groups. Try to add the following in your existing ACL with granted permission: Load Configuration - View
    -------
    Thanks and Regards
    Anurag Saini
    MavenWire

    Comment


    • #3
      Re: Error while opening shipment /Adding event in OTM 6.3.2

      Thx. it worked..
      Now while adding shipment event I am seeing new error
      You do not have rights to query Ss_Dm_Transaction_Query

      Also when multiple Shipments when opened together then 1st one opens however clicking Next throws error:
      You do not have rights to query Route_Instance_Legs.

      Not sure what has changed? Since COMMON ACl in earlier version are carried on the user roles in 6.3.2

      Comment


      • #4
        Re: Error while opening shipment /Adding event in OTM 6.3.2

        DM = Demmurage Transaction
        Route Instance = I believe is network routing

        Both are new objects and being added into the list of required access. Just search for both the query in access control list and add them, it should be fine.

        Somethings usually changes when you upgrade, since your shipment has more data objects linked to it, older ACL doesn't have those access granted hence until you see no errors keep on fixing.
        -------
        Thanks and Regards
        Anurag Saini
        MavenWire

        Comment

        Working...
        X