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  • Installation OTM 6.3.5 failure

    Hi All,

    I am newbie in OTM world, Interested to learn in OTM, so

    downloaded all required softwares from edelivery.oracle.com

    OTM Version : 6.3.5 (V47440-01_1.zip)

    And followed every steps :

    OTM 6.3 Windows Server Test Environment Installation Guide - OTM Wiki

    Installation done in single box. (No software installation errors).

    But there are errors in console.log.0 file :

    for WEB_CUSTOM,
    INFO | 2015/02/21 19:34:51 | Error loading properties from WEB_CUSTOM (property set): Error initializing properties for WEB_CUSTOM (property set)
    java.io.IOException: Error retrieving property set WEB_CUSTOM


    INFO | 2015/02/21 19:34:51 | Error loading properties from APP_CUSTOM (property set): Error initializing properties for APP_CUSTOM (property set)
    java.io.IOException: Error retrieving property set APP_CUSTOM



    INFO | 2015/02/21 19:34:51 | Error loading properties from APP_WORKFLOW_THREADING (property set): Error initializing properties for APP_WORKFLOW_THREADING (property set)
    java.io.IOException: Error retrieving property set APP_WORKFLOW_THREADING


    INFO | 2015/02/21 19:34:51 | Caused by: cause.InvalidDataConnection



    If i comment it out in glog.properties it showing some other exceptions like -


    INFO | 2015/02/21 22:32:17 | <Feb 21, 2015 10:32:17 PM IST> <Notice> <Log Management> <BEA-170019> <The server log file C:\otm\logs\weblogic\weblogic.log is opened. All server side log events will be written to this file.>
    INFO | 2015/02/21 22:32:19 | GC3 realm initializing <-----------
    INFO | 2015/02/21 22:32:19 | <Feb 21, 2015 10:32:19 PM IST> <Error> <Security> <BEA-090870> <The realm "otmrealm" failed to be loaded: weblogic.security.service.SecurityServiceException : com.bea.common.engine.ServiceInitializationExcepti on: java.lang.NullPointerException.
    INFO | 2015/02/21 22:32:19 | weblogic.security.service.SecurityServiceException : com.bea.common.engine.ServiceInitializationExcepti on: java.lang.NullPointerException
    INFO | 2015/02/21 22:32:19 | at weblogic.security.service.CSSWLSDelegateImpl.initi alizeServiceEngine(CSSWLSDelegateImpl.java:341)
    INFO | 2015/02/21 22:32:19 | at weblogic.security.service.CSSWLSDelegateImpl.initi alize(CSSWLSDelegateImpl.java:220)
    INFO | 2015/02/21 22:32:19 | at weblogic.security.service.CommonSecurityServiceMan agerDelegateImpl.InitializeServiceEngine(CommonSec urityServiceManagerDelegateImpl.java:1789)
    INFO | 2015/02/21 22:32:19 | at weblogic.security.service.CommonSecurityServiceMan agerDelegateImpl.initializeRealm(CommonSecuritySer viceManagerDelegateImpl.java:443)
    INFO | 2015/02/21 22:32:19 | at weblogic.security.service.CommonSecurityServiceMan agerDelegateImpl.loadRealm(CommonSecurityServiceMa nagerDelegateImpl.java:841)
    INFO | 2015/02/21 22:32:19 | Truncated. see log file for complete stacktrace
    INFO | 2015/02/21 22:32:19 | Caused By: com.bea.common.engine.ServiceInitializationExcepti on: java.lang.NullPointerException
    INFO | 2015/02/21 22:32:19 | at com.bea.common.engine.internal.ServiceEngineImpl.f indOrStartService(ServiceEngineImpl.java:365)
    INFO | 2015/02/21 22:32:19 | at com.bea.common.engine.internal.ServiceEngineImpl.f indOrStartService(ServiceEngineImpl.java:315)
    INFO | 2015/02/21 22:32:19 | at com.bea.common.engine.internal.ServiceEngineImpl.l ookupService(ServiceEngineImpl.java:257)
    INFO | 2015/02/21 22:32:19 | at com.bea.common.engine.internal.ServicesImpl.getSer vice(ServicesImpl.java:72)
    INFO | 2015/02/21 22:32:19 | at weblogic.security.service.internal.WLSIdentityServ iceImpl.initialize(WLSIdentityServiceImpl.java:46)
    INFO | 2015/02/21 22:32:19 | Truncated. see log file for complete stacktrace
    INFO | 2015/02/21 22:32:19 | Caused By: java.lang.NullPointerException
    INFO | 2015/02/21 22:32:19 | at glog.database.security.dbrealm.RdbmsRealm.getQuery Connection(RdbmsRealm.java:114)
    INFO | 2015/02/21 22:32:19 | at glog.database.security.dbrealm.RdbmsRealm.getKnown Groups(RdbmsRealm.java:1690)
    INFO | 2015/02/21 22:32:19 | at glog.database.security.dbrealm.CachingRealm.readKn ownGroups(CachingRealm.java:422)
    INFO | 2015/02/21 22:32:19 | at glog.database.security.dbrealm.CachingRealm.initCa ches(CachingRealm.java:192)
    INFO | 2015/02/21 22:32:19 | at glog.database.security.dbrealm.CachingRealm.<init> (CachingRealm.java:142)
    INFO | 2015/02/21 22:32:19 | Truncated. see log file for complete stacktrace

    Attached the logs too.

    console.log.0.after_commenting.zip

    console.log.0.zip

    Please help me..

    Thanks in advance..
    Umesh MS

  • #2
    Re: Installation OTM 6.3.5 failure

    Hi:


    It due to GLOGDBA password is wrong in Glog.Properties file.


    Use "java glog.util.appclass.Base64Encoding glogdba" to get the password of GLOGDBA, then use "{e"+ value which get from previous command.

    Comment


    • #3
      Re: Installation OTM 6.3.5 failure

      Hi Umesh,

      You can also change password for Database Application Users by using below command,

      If you are using Unix environment then follow below steps,

      You need to go to $OTM_HOME/glog/oracle/script8/

      ./update_password.sh ../../config all CHANGEME CHANGEME

      On Windows server use location and script accordingly

      Thank you


      -Prasad-
      Let's connect on LinkedIn
      Mobile: +91 973 049 6886
      E-mail: [email protected]

      If my post was helpful, then click on the Like button

      Comment


      • #4
        Hi all,

        Recently OTM QA env was refreshed by OTM PROD data. My appservers are not starting .It shows similar error as below,


        9/07/24 00:44:21 | <Jul 24, 2019 12:44:21 AM CDT> <Info> <WebLogicServ er> <BEA-000377> <Starting WebLogic Server with Java HotSpot(TM) 64-Bit Server V M Version 25.91-b14 from Oracle Corporation.>
        INFO | 2019/07/24 00:44:22 | <Jul 24, 2019 12:44:22 AM CDT> <Info> <Management> <BEA-141107> <Version: WebLogic Server 12.1.3.0.0 Wed May 21 18:53:34 PDT 2014 1604337 >
        INFO | 2019/07/24 00:44:24 | [GC (Metadata GC Threshold) 524288K->23159K(628070 4K), 0.0315540 secs]
        INFO | 2019/07/24 00:44:24 | [Full GC (Metadata GC Threshold) 23159K->22039K(62 80704K), 0.0418583 secs]
        INFO | 2019/07/24 00:44:24 | <Jul 24, 2019 12:44:24 AM CDT> <Notice> <WebLogicSe rver> <BEA-000365> <Server state changed to STARTING.>
        INFO | 2019/07/24 00:44:24 | <Jul 24, 2019 12:44:24 AM CDT> <Info> <WorkManager> <BEA-002900> <Initializing self-tuning thread pool.>
        INFO | 2019/07/24 00:44:24 | <Jul 24, 2019 12:44:24 AM CDT> <Info> <WorkManager> <BEA-002942> <CMM memory level becomes 0. Setting standby thread pool size to 2 56.>
        INFO | 2019/07/24 00:44:25 | <Jul 24, 2019 12:44:25 AM CDT> <Notice> <Log Manage ment> <BEA-170019> <The server log file /opt/trans/otmv64/bea/user_projects/doma ins/otmapp/servers/gc3app-otm642qa-app1/logs/gc3app-otm642qa-app1.log is opened. All server side log events will be written to this file.>
        INFO | 2019/07/24 00:44:27 | [GC (Metadata GC Threshold) 837104K->61715K(628070 4K), 0.2109445 secs]
        INFO | 2019/07/24 00:44:27 | [Full GC (Metadata GC Threshold) 61715K->47680K(62 80704K), 0.0447000 secs]
        INFO | 2019/07/24 00:44:32 | [GC (Allocation Failure) 1686080K->96982K(6280704K ), 0.0869445 secs]
        INFO | 2019/07/24 00:44:32 | Error loading required properties from WEB_CUSTOM ( property set): Error initializing properties for WEB_CUSTOM (property set)
        INFO | 2019/07/24 00:44:32 | java.io.IOException: Error retrieving property set WEB_CUSTOM
        INFO | 2019/07/24 00:44:32 | at otm.util.HierarchicalProperties$PropertySetSo urce.getInputStream(HierarchicalProperties.java:20 02)

        INFO | 2019/07/24 00:44:32 | ... 86 more
        INFO | 2019/07/24 00:44:32 |
        INFO | 2019/07/24 00:44:32 | Missing property information is fatal. Please conta ct your System Administrator.
        INFO | 2019/07/24 00:44:32 | <Jul 24, 2019 12:44:32 AM CDT> <Notice> <WebLogicSe rver> <BEA-000388> <JVM called the WebLogic Server shutdown hook. The server wil l force shutdown now.>
        INFO | 2019/07/24 00:44:32 | <Jul 24, 2019 12:44:32 AM CDT> <Notice> <WebLogicSe rver> <BEA-000396> <Server shutdown has been requested by <WLS Kernel>.>
        INFO | 2019/07/24 00:44:32 | <Jul 24, 2019 12:44:32 AM CDT> <Notice> <WebLogicSe rver> <BEA-000365> <Server state changed to FORCE_SHUTTING_DOWN.>
        INFO | 2019/07/24 00:44:45 | Stopped Launched Process...



        What should I do?Please help

        Reagrds,
        Khushboo

        Comment


        • #5

          Hi all,

          It got resolved. The issue is that glogdba password and other passwords gets updated with the environment from where you are doing refresh. So, we asked DBA security team to reset QA env with the old passwords. And then it started working. Ans I got from this post. We didn't edit gog.properties file. Thanks for the help. It is better to put passwords of all env same from start then the issue will not occur.

          Regards,
          Khushboo

          Comment

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