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Duplicate invoices in OTM

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  • Duplicate invoices in OTM

    Hi,

    We are seeing duplicate invoices in OTM. The invoices are created by EDI transactions received from the carrier by calling the web service. We are seeing the
    issues when the duplicate invoice is there multiple times in one file which is causing duplicate invoices to get created in OTM. Please let us know if any one has faced this issue and does OTM has features to prevent duplicate invoices.

    Thanks,
    Srikanth.

  • #2
    Re: Duplicate invoices in OTM

    I am not sure how you are identifying duplicate invoices since invoice ids are unique. I hope it is through some reference values present in invoice sent in EDI. IF thats the case, create an agent for the event Invoice creation and BEFORE PERSIST. check for the reference value. If exist then stop it else OTM will create new one.
    Cheers,
    -Neo

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    • #3
      Re: Duplicate invoices in OTM

      Also give a try with integration saved queries. Generally, Integration saved queries will be used to link the business objects; But not sure if it will help to identify and stop the transmission.
      Cheers,
      -Neo

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