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  • Transmissions taking longer time to process

    Hi All,

    We are facing an issue with OTM performance. We have recently upgraded to CU5.5 RU2. Trasmisisons sit in STAGED/FRESH status for 20-30 mins before they get processed. Especially the ORDER RELEASES.

    Our queues look like this:-
    agentPlanning - 5
    agentUtility - 20
    integration - 3
    lifetime - 7
    publishWait -4

    What i am not able to figure out is when there is a backlog in integration, other queues are at 0 and processing very fast. When we increase the threads on integration, we see backlog somewhere else. Is there any documentation of what exactly happen when a transmisison hits OTM? Does it go thru all these queues?

    Thanks,
    Yuga

  • #2
    Re: Transmissions taking longer time to process

    Have you looked within the MediatorDiagServlet? It's possible that blocking there is causing the delay - and also wouldn't be visible in the EventDiagServlet.

    --Chris

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