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Performance issue with Release Total Order amount: OTM 6.3.1

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  • Performance issue with Release Total Order amount: OTM 6.3.1

    Hi All,

    We are facing severe performance issue with Release Total Order amount action of OB Line. it is taking extremely much time (around 60-65 seconds) to release the lines. Any suggestions to increase the performance for the same?

    This is for OTM V_6.3.1 and browser used is IE Version_8

    Regards,
    Mahantesh

  • #2
    Re: Performance issue with Release Total Order amount: OTM 6.3.1

    Hi,

    Please provide below information,

    1. Is OTM with scalability and high availability configuration?:
    2. ERP system which integrated with OTM:
    3. Integration tool used for OTM and ERP integration:
    4. CPU utilization when slowness occurred at OTM:

    Thank you


    -Prasad-
    Let's connect on LinkedIn
    Mobile: +91 973 049 6886
    E-mail: prasad.chandane@gmail.com

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    • #3
      Re: Performance issue with Release Total Order amount: OTM 6.3.1

      Are there any agents firing at the same time? Are there any Direct Sqls? did you check if they come under 'PIG SQLs' doing full table scans? What are the logs saying?
      Thanks
      Vik

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