We are running a shared/hosted OTM environment for several of our customers. Its obvious that several teams are working on support, configuration and operations. It’s a big challenge to enforce a controlled and formal change management process. People change the system and its setup and code and we don’t have any way to track who changed what and when and why?
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Any suggestion or recommendations or idea to have some type of tracking and audit mechanism in OTM ?
Thanks in advance for your reply..
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Regards
Manish
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Any suggestion or recommendations or idea to have some type of tracking and audit mechanism in OTM ?
Thanks in advance for your reply..
Regards
Manish
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