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Forgot DBA.ADMIN password

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  • Forgot DBA.ADMIN password

    Forgot DBA.ADMIN password. Is there any way to retrieve that password?

    Thanks in advance

  • #2
    Depends on the OTM version. Before 6.4, passwords could be decoded (in the GL_USER table) with a BASE64 decoder. In Cloud you can ask Support. I take it you don't have another DBA user?

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    • #3
      Originally posted by LourensGlog View Post
      Depends on the OTM version. Before 6.4, passwords could be decoded (in the GL_USER table) with a BASE64 decoder. In Cloud you can ask Support. I take it you don't have another DBA user?
      Dear Lourens,
      Thanks a lot for your reply. Our OTM version is before 6.3.7, I tried to use base64 decoder, but failed. Would you please let me know more detailed steps ? The password in the gl_user table is as below, when I use https://www.base64decode.org/ to try to decode, its result is Xm�REGfP}᳉E45+q, not desired.
      oOBYyW3wEQBSRUesx9VmgVC2feGzifxFNB+ZNfIrcRM=

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      • #4
        Check section- Resetting Passwords on the security guide. There are detailed instructions on resetting DBA.ADMIN password.

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        • #5
          Originally posted by otm6 View Post
          Check section- Resetting Passwords on the security guide. There are detailed instructions on resetting DBA.ADMIN password.
          Thanks for your guide. Will check and try

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