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  • Error while adding order release to shipment

    Hi,

    We are getting the below error while adding order release into shipment.

    Error Exception Rate Service PK cannot be null when ServiceTimeFixed flag on shipment is false

    Please let us know if any of you faced this issue before.

    Thanks,
    Srikanth.

  • #2
    Re: Error while adding order release to shipment

    Originally posted by mosubram View Post
    Hi,

    We are getting the below error while adding order release into shipment.

    Error Exception Rate Service PK cannot be null when ServiceTimeFixed flag on shipment is false

    Please let us know if any of you faced this issue before.

    Thanks,
    Srikanth.
    Hi Srikanth,

    Has your issue been resolved? If not, try marking the Service Time Fixed checkbox on your shipment. Leaving it uncheck suggests that you want OTM to derive the timings of your shipment.

    It may also be that your shipment is not associated to a Rate Offering that is tagged to a valid Rate Service.

    Cheers,
    Simon.

    Comment


    • #3
      Re: Error while adding order release to shipment

      Originally posted by bluesdude View Post
      Hi Srikanth,

      Has your issue been resolved? If not, try marking the Service Time Fixed checkbox on your shipment. Leaving it uncheck suggests that you want OTM to derive the timings of your shipment.

      It may also be that your shipment is not associated to a Rate Offering that is tagged to a valid Rate Service.

      Cheers,
      Simon.

      Thanks Simon, it was helpful.

      Comment

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